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Atención al cliente
Póngase en contacto con un representante de servicio al cliente de Centaur. Nuestro equipo esta aqui para ayudar.
Nuestros representantes de servicio al cliente están disponibles en
De lunes a viernes 8:00 a.m. to 6:00 p.m.
sábados 8:00 a.m. to 5:00 p.m.
Centaur Communications Cable FAQs
I forget my Wi-Fi password. What to do?
Arris/Motorola
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If you have a PC, connect it to your modem using an ethernet cable
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Open your web browser
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Type in your cable modem or router login page address (cable modems: 192.168.0.1/ 192.68.100.1)
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Enter the username and password to login, by default (User: admin & Password: motorola)
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Locate the field to change password for the Wi-Fi
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Enter the credentials and save
Cisco
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Connect your device to your Wi-Fi modem using an Ethernet cable
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Open a web browser and key in 192.168.0.1 in the address bar and press Enter.
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Enter the username and password to login, by default (User: cusadmin & Password: password or your current Wi-Fi password)
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Select Setup from the menu at the top of the page.
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If you’d like to change your Wi-Fi password, enter the new password in the Pre-Shared Key field, and select Save Settings
Why do I sometimes lose connection?
Once you have verified that the cable is connected properly and there is no damaged cable, your speed may need to be increased, especially if you have a significant number of users or if you are streaming, downloading, gaming, etc.
Can I hook up more than one computer?
Yes you can, all of them can be connected through the wireless router, with a high speed for best performance.
What is the situation with my modem when only one light is turned on?
The lights on the modem indicate the status power, connectivity and activity of the cable modem. If you are only seeing one light, it is possible that the modem is not receiving any signal. Give us a call at 380-0101 or message us at @CentaurCommunications.
Centaur Communications Internet FAQs
I forget my Wi-Fi password. What to do?
Arris/Motorola
-
If you have a PC, connect it to your modem using an ethernet cable
-
Open your web browser
-
Type in your cable modem or router login page address (cable modems: 192.168.0.1/ 192.68.100.1)
-
Enter the username and password to login, by default (User: admin & Password: motorola)
-
Locate the field to change password for the Wi-Fi
-
Enter the credentials and save
Cisco
-
Connect your device to your Wi-Fi modem using an Ethernet cable
-
Open a web browser and key in 192.168.0.1 in the address bar and press Enter.
-
Enter the username and password to login, by default (User: cusadmin & Password: password or your current Wi-Fi password)
-
Select Setup from the menu at the top of the page.
-
If you’d like to change your Wi-Fi password, enter the new password in the Pre-Shared Key field, and select Save Settings
Why do I sometimes lose connection?
Once you have verified that the cable is connected properly and there is no damaged cable, your speed may need to be increased, especially if you have a significant number of users or if you are streaming, downloading, gaming, etc.
Can I hook up more than one computer?
Yes you can, all of them can be connected through the wireless router, with a high speed for best performance.
What is the situation with my modem when only one light is turned on?
The lights on the modem indicate the status power, connectivity and activity of the cable modem. If you are only seeing one light, it is possible that the modem is not receiving any signal. Give us a call at 380-0101 or message us at @CentaurCommunications.
Other FAQs
How to contact Fiesta FM 106.7?
Phone Number: 6663468
Centaur contact number
Contact our offices at 380-0101 if you see the following message appear on your TV.
